Happy Holidays

I was pleased to have remembered to call Bell South to move the flatland telephone service from the big house to the town house. And, sure enough, for a fee of $42 the phone company moved the phone number from one to the another by pressing a few keys on a computer keyboard. It worked and I was impressed. Shortly after, we headed for the hills.

On Christmas Eve, I finally got around to checking for email in my bellsouth.net mailbox, but my account and password are unknown by the mail server. I call Bell South and they told me that's not a telephone problem but, rather, an internet service provider problem. Turns out Bell South the telephone provider is not Bell South the internet service provider even though Bell South the something or the other sends you a single bill for both each month. Strange.

So I call the number I'm given and a cheery voice answers, saying that he is Ray Williams ("Vrae Veilyams") and asking how he can help me today. I explain my situation and he informs me that I must speak to the "Billing Department" to fix the problem. He would be happy to transfer me but they were not open on Sunday and would be closed on Monday for a holiday. I inquired about which holiday that might be. He didn't know.

I wished him a Merry Christmas and hung up.